Click & Collect

Click & Collect: a practical, simple and fast service.

Création Parquets & Carrelages makes your life easier by allowing you to order products online and collect them free of charge from the store of your choice.

How to use our store pick-up service?

Conditions of withdrawal

1- If the products you have ordered are in stock , after payment and validation of your order, its withdrawal is done quickly. You receive an email telling you that your order is ready. Our Click and Collect service is completely free.

2- If the articles are “internet exclusives” , the withdrawal period for your order may take a little longer.

The products you have ordered can be delivered within a few days to the store of your choice. We will send you an email or an SMS to let you know the delivery time. Once your order has been delivered to the store you have chosen, we will send you an email or an SMS to notify you of its availability. You can then come and remove it. This service is completely free.

Retention of your order

Your order is kept for 4 weeks from its availability in the store you have chosen.
You can contact the store depot, by phone or email, to arrange a day and time and thus facilitate the recovery of your order.